
Over the past 12 years, we have served hundreds of clients, helping them access safety, security, self-sufficiency, and justice. Our clients have faced unspeakable hardship and exhibited extraordinary bravery and resourcefulness to reach our doors, and we are proud to be able to help them take this momentous next step in their journey.
We serve asylum seekers, unaccompanied minors, and victims of violence – such as gang violence, human trafficking, and domestic violence. In 2024, approximately 30% of our clients were asylum seekers, and approximately 40% were unaccompanied minors. We served 194 new clients – 110 consultation clients, 20 new limited-service clients, and 27 new full-representation clients. We closed 39 full-representation cases, opened 64 full-representation cases, and continued work on 153 open cases. We are proud to report an 87% success rate on our cases in 2024.
Our 2024 clients came to us predominantly from the Americas (Central America: 36%; the Caribbean: 27%; South America: 22%). 23% of these clients are originally from Guatemala, 13% from Haiti, and 11% from the Dominican Republic. In total, our 2024 new clients represented 48 countries. These clients live in 54 cities and towns across Massachusetts, with Springfield, Lynn, Worcester, Lawrence, and Boston making up about 60% of the total.
Immigrants continue to move to Massachusetts, and the new administration is making it more difficult to obtain legal status while also removing status from groups that already have it. Demand for immigrant services, including immigrant legal services, has only increased, and we are here to help as many people and families as possible.